1. Privacy Patrol

    Fully Managed Family Identity Theft Restoration
    Well Rounded Protection

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Privacy Patrol Ratings

  • Protection

    Overall Protection of your ID

  • Price

    How Well Are They Priced

    $12.95 – $24.95
    • Individual Plan

      $12.95/mo
    • Couples Plan

      $18.95/mo
    • Family Plan

      $24.95/mo
  • Member Services

    Customer Care & Support

  • Recovery Package

    ID Theft Coverage

    $25,000
  • Additional Services

    Credit Reports, Anti-Virus, and More

  • Awards & Accolades

    Achievements & Recognition

  • Customer Experience

    What Real Customers Think

  • Expert Review

    What Our Experts Think

  • Number of Reviews

    netsitereview.com user reviews

    18
  • This Review is maintained by ASR Staff

    Review Last Updated :

Expert Reviews

Privacy Patrol Review

My Privacy Patrol offers identity theft protection for individuals, families, organizations and groups. Privacy Patrol is not primarily a ‘credit’ monitoring service. Insead, their Premium ID Theft Monitoring and Early Warning System scans hundreds of online data sources at various intervals throughout the day/month looking for early signs of identity fraud from billions of records inside your identity profile.

If a member falls victim to identity theft, Privacy Patrol offers an insurance protection policy to cover up to $25,000 of expenses lost during the process. In addition, they offer an array of other identity theft prevention and response products like online reputation monitoring, lost wallet services and junk mail reduction services.

What We Like Privacy Patrol positives

We like the Premium ID Theft Monitoring and Early Warning System, which is Privacy Patrol’s proprietary system that scans the web at random daily, weekly and monthly intervals for a specific set of identity theft indicators and alerts members of possible fraudulent activity.

We also like that their recovery and restoration service either assists victims of identity theft to handle the resolution process themselves (eliminating the need for extra expenses like attorney fees) or they will completely take over and handle it for them with a limited power of attorney.

What We Don’t Like Privacy Patrol negatives

According to the Terms and Conditions, it could take up to 4 weeks for the time a member agrees to terms for services to become fully activated.

Members do not have access to their credit scores or reports throughout the year, which most of the other identity protection agencies offer. Privacy Patrol only offers a “Free Credit Reports Reminder Service” where they remind members to get their free annual credit report from the credit bureaus.

In addition, they only offer fraud alert and credit security freeze assistance to help members place a free fraud alert or freeze on their credit report files if their identity is suspected of being compromised…but they won’t necessarily do it for them.

The Bottom Line

Privacy Patrol offers a comprehensive suite of identity theft monitoring and restoration services. They don’t offer much in the area of credit monitoring going but they do seem to provide solid Internet monitoring through their unique Premium ID Theft Monitoring and Early Warning System service.

Founded in 2012, Privacy Patrol is one of the newer players on the scene. This could be good and bad. The good is that they will have the latest, up-to-date technology for scanning online data offering early detection and warning signs of potential identity fraud in progress. The bad is that they are so new that their experience with the details and customer service might be lacking.

How It Works

How Privacy Patrol Works

Privacy Patrol proactively monitors thousands of public and private data sources on the Internet for your personal information and will alert you of any possible security threat. The Internet monitoring program will look to black market sites where sensitive information is often sold and traded and alert you if there is activity using your bank account numbers, SSN number, driver’s license number, phone number, email address, etc.

Privacy Patrol also offers a fully managed identity theft restoration program, fraud reimbursement insurance for up to $25K, lost wallet service to help identify lost cards and get them canceled or replaced and junk mail list removal.

Privacy Patrol Services

  • Fully Managed Family Identity Theft Restoration (IDR): Members are assigned a professionally trained recovery advocate to help manage identity restoration with a limited power of attorney to document, dispute and reverse fraud.
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Insurance): Aids in preventing losses from expenses incurred due to identity theft.
  • Internet Monitoring: With the latest Internet crawling and monitoring techniques, the service scans for your sensitive personal information and can alert you via email when there is activity.
  • Premium ID Theft Monitoring and Early Warning System
  • Background Report: Uses current and historical personal data to help identify current identity theft risk.
  • Lost Wallet: Register credit cards in the Privacy Command Center and if your wallet is stolen, Privacy Patrol will help identify cards and help get them cancelled or replaced.
  • Junk Mail Reduction Service: The Green Mailbox lets members remove their name from information databases reducing the amount of junk mail received helping keep personal information safe.
  • Free Credit Reports Reminder: Reminds members to acquire their free annual credit report.
  • Fraud Alert: Assists members to place a fraud alert on their credit report if identity is suspected of being stolen.
  • Security Freeze: Provides members with information to put a security freeze on their credit reports.

Identity Restoration

Should a member become a victim of identity theft, Privacy Patrol aids in the recovery process by assisting members to correct identity theft problems themselves removing the need for an attorney, or they will assume the recovery process on the member’s behalf minimizing the time and hassle involved. Privacy Patrol uses PrivacyMaxx Protection Services.

Privacy Patrol also offers educational recovery assistance materials in the form of an ID Theft Recovery Kit, which includes a pre-written correspondence to send to creditors, a step-by-step manual to guide in avoiding future identity complications, and a toll-free victim assistance number where trained experts will offer support in information collection, creation and maintenance of case file and support in notifying credit bureaus, banks, merchants and creditors of identity theft.

The steps Privacy Patrol will take when your identity is stolen:

  • Place an initial fraud alert
  • Order your credit reports
  • Create an identity theft report
  • Extend fraud alerts
  • Place credit freezes (optional)
  • Organize and repair
Plans & Pricing

Privacy Patrol’s Plans & Pricing

All plan’s offer a 30-day free trial on enrollment.

Individual Plan

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Regular Price: $12.95/month

Couples Plan

Identity theft protection for a couple who reside together.

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Regular Price: $18.95/month

Family Plan

Identity theft protection for the entire family who reside together. Can include couples, their children and the couple’s parents.

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Additional Privacy Patrol Products
  • Regular Price: $24.95/month

The Partnership Program allows businesses to offer Privacy Patrol’s identity protection to new and existing clients. Privacy Patrol will provide business with marketing material, a website and support.

Member Services

Privacy Patrol Customer Service

Privacy Patrol’s identity experts are available 24/7 to answer any questions that arise involving a member’s identity or a theft of their financial information.

CustomerService@MyPrivacyPatrol.com

General Support/Questions/Stolen ID: 1-800-854-6147

Billing/Customer Service: 1-855-272-2815

More Info

Privacy Patrol History

The business was incorporated in 2012. There is no information listed with the BBB yet.

Address:
1030 St. Georges Ave.
Suite 200
Avenel, NJ 07001

Leave a Review of Privacy Patrol

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Latest Privacy Patrol Reviews on netsitereview.com

  • 10

    Kris’s review of Privacy Patrol

    68 people found this review helpful!

    I got my $100 reward and was able to use it for groceries; I also was interested in their free ID theft protection for the 30-day trial and wound up signing up for the future because it was affordable and monitored against ID fraud which I have been a victim of in the past. Customer service was super helpful as well in addressing my concerns.

    Was this review helpful?

    Yes
  • 10

    Katie’s review of Privacy Patrol

    427 people found this review helpful!

    Privacy Patrol has been nothing short of fantastic for my family and me including my friends. As customers, we were pleased with the service and pleased with the agent whom assisted us. I was offered ID theft protection for only $29.85 for my entire family including my children and husband. I was also entitled to property protection for only $16.50 monthly and the best part about it was I was able to protect my children. You cannot beat this pricing which offers the entire family full restorative services, lost wallet services, and 25,000 insurance policy without deductibles! Im beyond amazed. Thank you again PP for protecting me and my family,

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    Yes
  • 10

    Diane’s review of Privacy Patrol

    846 people found this review helpful!

    i think this service is amazing. I love my identity protection. With all of the recent breaches I can sleep peacefully at night knowing that my family and I are protected. Peace of mind is worth the nominal monthly fee.

    Was this review helpful?

    Yes
  • 5

    George R.’s review of Privacy Patrol

    889 people found this review helpful!

    I also rec’d the yellow card. I called the phone no. I was told they would send me $100 notice to spend online, and to give them my Credit Card no, to charge $1.90. I told the Lady voice that I don’t just give out my no. , and we were disconnected. I called back, rec’d another Lady voice which explained all, and answered my questions. I expect that if I do give my CC no. and they give the credit, that I am automatically signed up for their service, which I would not want. I think I will contact the BBB, and ask what they know about “PP”. END. GR.

    Was this review helpful?

    Yes
  • 1

    Mario’s review of Privacy Patrol

    1327 people found this review helpful!

    My mother tried there start service of $1.90 with so many days to cancel. She found that she was unsatisfied with there service & customer service. From there she canceled while still in grace period. They never canceled her service and proceeded to bill her $11.75 for 4 months. When I called to inquire I was told not to dispute the charges that I was going to have a full refund. Privacy Patrol LLC only refunded one month. Called back again and was told that i was lying about them giving me a full refund and was given $11.75 back as a courtesy. I asked for a manager and the name of the RUDE EMPLOYEE i was talking too. Then all of a sudden I realized I was HUNG UP ON! I proceed to call back and no one answered! POOR CUSTOMER, RUDE, DISHONEST! I definitely would not recmmonded there service.

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  • 10

    Elizabeth’s review of Privacy Patrol

    1005 people found this review helpful!

    Love privacy Patrol I highly recommend. They are very help full and provide you with all the information you need . And received my 100$ voucher on time and enjoyed it as well

    Was this review helpful?

    Yes
  • 1

    Christian S.’s review of Privacy Patrol

    1006 people found this review helpful!

    Privacy Patrol has been charging my 86 year old, deaf mother 20 bucks a month since October. A phone call to them shows me they are scammers who prey on the elderly and refuse to refund her money even though they’ve been shown that she couldn’t have possibly ordered their services. I’m at the beginning of a legal process to recover her money. BEWARE OF THIS COMPANY!

    Was this review helpful?

    Yes
  • 2

    Lisa’s review of Privacy Patrol

    947 people found this review helpful!

    They sent me a yellow card telling I had $100 savings waiting. I called them, they proceeded to want to know MY info instead of GIVING info first and foremost. After my much insisting that she tells me what her company and offer are all about, she finally starts telling me a few things, got to where she’s going to charge me $1.90 really fast, but okay, no big deal. It’s 30 days of ID theft protection where I have to remember to cancel, and you get the $100 savings towards dining, shopping, travel or groceries, online only. However, worse yet, the $100 cannot be used at the major retailers like Walmart or Amazon! I told her I have a special diet – only shop at natural food stores like Whole Foods, I don’t eat out just anywhere, don’t travel much, and only shop at certain places. So if Walmart or Amazon are not included, that’s darn outright crazy!!! Most people shop at one or both of those places quite often. If you’re going to give somebody something, at least try to give them something that most people would want!! And don’t make things hard for them. Anyway, so I declined, not worth it, especially when I don’t know the quality of their ‘protection’.

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    Yes
  • 2

    Chris R.’s review of Privacy Patrol

    969 people found this review helpful!

    It was supposed to only have to pay one dollar and they would send me a 100 dollar Walmart card and all I got was a 24 dollar a month bill that was automatically taken off my debit card

    Was this review helpful?

    Yes
  • 1

    Buddy B.’s review of Privacy Patrol

    995 people found this review helpful!

    This is a scam right from the start tried to cancel this 2 months ago but still charging my card, For what you pay you get s*@t and then can’t cancel it this is a all out bend you over and slamming it home w/o the lube!

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    Yes
  • 1

    Brenda G.’s review of Privacy Patrol

    964 people found this review helpful!

    not very happy with this i had a very rude agent i don,t remember signing up for this and i tried to talk to the agent i had a letter came into the mail stating yhat i owe 14,95 i am trying to get some kind of understanding what i am getting to pay for he still not talking to me to understand and i still don,t know i called back he made me feel like i am some kind of a dumb ass cancel my account please my telephone # 7737315156 i like to have a proper response

    Was this review helpful?

    Yes
  • 1

    Earl’s review of Privacy Patrol

    969 people found this review helpful!

    They keep charging my card and when I called to cancel the representative was very rude I do not recommend this service

    Was this review helpful?

    Yes
  • 1

    Linda D’s review of Privacy Patrol

    1143 people found this review helpful!

    Tried to cancel. Did not receive my gift card or any magazines. The customer representative
    was very rude and tried to talk me out of canceling my subscription. There are better and more
    reputable services out there.

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    Yes
  • 1

    Anonymous’s review of Privacy Patrol

    969 people found this review helpful!

    Rude and profane customer service representatives. Company takes advantage of elderly consumers who can’t advocate for themselves. This company is a menace.

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    Yes
  • 1

    Maxine D.’s review of Privacy Patrol

    1161 people found this review helpful!

    Rude and profane customer service representatives. Company takes advantage of elderly consumers who can’t advocate for themselves. This company is a menace.

    Was this review helpful?

    Yes
  • 1

    Jerusha T.’s review of Privacy Patrol

    1735 people found this review helpful!

    I have not received any of my magazines and have been making payments since November of 2016. so i asked my bank to stop all payments and would like my money back which is $75.80 back please as i have not even got my $100 gift card to walmart either. Not happy at all… so I wouldn’t recommend dealing with them …

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  • 1

    M. Lohr’s review of Privacy Patrol

    1441 people found this review helpful!

    They’re not an identity theft company, they like to rib off vulnerable elderly people. And I’m in charge and taking care of one of the victims.. Be careful who you’re dealing with..

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    Yes
  • 10

    Alfred’s review of Privacy Patrol

    1435 people found this review helpful!

    Privacy Patrol offers full restoration services at a competitive price. Customer service is top notch. I highly recommend this company.

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    Yes