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Merchants Information Solutions
A+ BBB Grade and up to $1 Million Guarantee
Plans Starting at $9.95/month
Merchants Information Solutions Ratings
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Protection
Overall Protection of your ID
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Price
How Well Are They Priced
$9.95/mo+ -
Member Services
Customer Care & Support
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Recovery Package
ID Theft Coverage
$25k – $1M -
Additional Services
Credit Reports, Anti-Virus, and More
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Awards & Accolades
Achievements & Recognition
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Customer Experience
What Real Customers Think
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Expert Review
What Our Experts Think
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This Review is maintained by ASR Staff
Review Last Updated :
Merchants Information Solutions Review
Based out of Arizona, Merchants Information Solutions, Inc. (MIS) prides itself on providing superior services to their members for over 100 years. They protect both consumers and businesses from identity theft, and tailor their approach based on the most common threats and statistics. They also offer complete advice and support to merchants from white papers to tenant screening, so everyone they work with feels more prepared about their decisions.
What We Like 
Merchants Information Solutions has a lot to offer when it comes to comprehensive identity protection. While their site may not feature the most modern design, it’s easy to navigate and broken into intuitive sections depending on whether you’re a consumer or business. They’ve developed their own product to defend against identity theft called SmartIDentity, which other companies can choose to white label with their own branding. This shows their commitment as well as the industriousness in their field.
They’ve been featured in the news more than once for their accomplishments, and their resolution system has been honed over time to include full-scale assistance and restoration. They offer credit monitoring from all 3 bureaus and 100 percent recovery.
Because thieves are much more likely to target small businesses or the elderly, they’ve done everything they can to ensure total protection for those most at risk.
What We Don’t Like 
For all of the awareness given to the effects of identity theft, Merchants Information Solutions does not offer any type of anti-virus software on any of their packages. Also, their services are not necessarily well defined when you go to sign up for their plans. For example, you can’t find the promise that they’ll cover up to 5,000 consumers for a security breach directly before the sign-up form. While their complaints are few, there does seem to be some reiteration about a lack of transparency for billing and details regarding their services.
The Bottom Line
Overall, this seems to be a solid choice if you’re looking for a partner that offers comprehensive coverage. We especially recommend it if you are a small business, since the rules and regulations are not nearly as well known for them. This is based on continuous changes to law, so you need to be prepared. You may be subjected to fees you can’t afford to pay without some type of assistance. It is somewhat concerning though that the reviews indicate that customers feel duped by their information, especially considering that there’s quite a bit to be found on the website.