KeepMyID Review

KeepMyID blocks, covers and insures against identity theft, and restores more than just the straight financial loss. They work to protect benefits, reputation and personal, professional and business history. They work with a legal team and assign a lawyer to you who can manage your identity, before anything actually occurs. They do not appear to be taking new members at this time.

What We Like

This is one proactive company if they’re assigning a lawyer to you right away, and that speaks well of the company’s intent. That kind of proactive features is a fairly special thing to offer in this industry. If you do happen to have some sort of breach, KeepMyID promises to have a designated expert making the calls, sitting on hold for you and ensuring that each and every negative effect has been taken care of so your good name is restored. With the average victim spending over 300 hours just on the phone trying to reach the right people, that’s a really priceless service. We applaud any company trying to keep people away from this hassle.

We also like that they call out just how little the normal $1 million insurance policy can often cover for people, and the assurance that their services do not fit the bill for minimal coverage. Started by a former prosecutor and including top law enforment support, they promise much more than that which is comforting for anyone considering signing up.

What We Don’t Like

They really slam LifeLock at KeepMyID, which makes sense because LifeLock has dominated identity protection since it essentially founded the market. However, it seems a little too much like they want to tear their competitors down rather than build themselves up. They also don’t offer credit monitoring (widely considered a good way to spot initial wrong-doings), only give you your reports once a year. Plus, there have been reports of customers having a hard time getting information about the company, a fact that seems somewhat confirmed by their choice not to share many specifics with outsiders.

When a company is first getting its feet on the ground, promises are really all they have to get people to trust them with their information, but it doesn’t seem like KeepMyID can actually hold up its end of the bargain. People have stated that the representatives are pushy and want to get personal information before disclosing more about what they do.

The Bottom Line

We love the private attorney feature, and they seem to understand how the industry works to entice people to sign up for identity theft services. However, there doesn’t seem to be enough follow through on the company to justify choosing them. Too many complaints from customers and a propensity to talk poorly about their competition makes them seem petty and unable to handle the immense pressure of keeping people’s identities safe.