-
CyberScout (IDT911)
Good B2B protection solutions
Shows good growth trajectory
CyberScout (IDT911) Ratings
-
Protection
Overall Protection of your ID
-
Price
How Well Are They Priced
B2B Only -
Member Services
Customer Care & Support
-
Recovery Package
ID Theft Coverage
-
Additional Services
Credit Reports, Anti-Virus, and More
-
Awards & Accolades
Achievements & Recognition
-
Customer Experience
What Real Customers Think
-
Expert Review
What Our Experts Think
-
This Review is maintained by ASR Staff
Review Last Updated :
IDT911 Review
IDT911 (formerly known as Identity Theft 911) is a B2B identity and data risk management service that is available to businesses and their customers. Fraud solutions are provided for banks, credit unions, insurance companies, employee benefit programs and other various organizations. IDT911 delivers proactive protection, preventive education and fast resolution to help businesses avert and respond to data loss. Consumers can only get the service through their employer or insurance.
What We Like 
IDT911’s growth trajectory is expanding rapidly. In March of 2015, the company announced plans to add 60 staff members over the next five years and has selected Galway, Ireland as it’s base of European operations. This growth aligns with their expanding client base that reaches into Canada, the UK and Ireland. They currently work with about 660 client partners and 17.5 million households.
We also like that IDT911 has been in business for 13 years and has zero complaints filed with the BBB in the last three years. They have been a BBB Accredited business since 2007 and have an A+ BBB rating.
Because they believe the best defense is a good offense, they provide several valuable education tools to members and their customers including a monthly newsletter, a blog, an online knowledge center, webinars, case studies, white papers and interactive assessment tools.
What We Don’t Like 
IDT911 provides exclusive B2B services so if an individual’s employer or insurance doesn’t carry the ID theft protection, they must look elsewhere for their identity protection needs.
We don’t see any signs of insurance coverage in the event a customer has fallen victim of identity theft. Typically, this type of insurance can total up to $1 million and cover costs incurred for lost wages, legal fees, fraudulent charges, etc.
The Bottom Line
IDT911 provides identity management, theft remediation and data breach services to companies across the globe with offices in Arizona, New York, Montreal and, soon to be, Ireland. They offer several different services—LifeStages, DataRiskStages, FraudScout, CyberEliteSuite and CyberClaims911—to small businesses, large corporations, insurance agencies and their policyholders, members, customers and employees.