IdentitySweep Review

IdentitySweep offers standard data monitoring like public record searches and credit fraud alerts as well as more specific features like their Recovery Butler. An interesting analogy and easy to understand, the Butler service is meant to do the dirty work associated with clearing one’s reputation after a security breach.

What We Like

We appreciate anything that takes the burden off people, which is what the Recovery Butler was designed to do. When people face a crisis, it’s hard to determine how they will react. Often major disasters lead to unexpected consequences and mistakes that inevitably make the situation much worse. Having someone who knows what they’re doing can literally be a priceless benefit: there is no end to the value you get when you can rest easy knowing the details are being taken care of. Rather than listening to hold music and repeating your story six times in an hour, you can hand off the responsibility to someone who’s ready to take on the burden.

They also offer reimbursement for lost wages as part of their insurance policy, and an instant credit freeze so that no further damage can be done after the information has been breached. They also search illegal sites for up to 5 specific credit card numbers you provide for them, instead of only looking for your general information. They offer ways to remove your old information off of directories too if you’ve moved or changed phone numbers, which is excellent if people are acting on outdated information.

What We Don’t Like

Their communication skills definitely need some work, and their prices are pretty high for what they offer. There are also complaints about their services being a scam, in that they post apartment listings and then get people to sign up for their paid services when they think they’re requesting a free copy of their credit report. When people call, they refuse to give their money back. There is also no contact information to call if you have questions about signing up, you can only email the company your information in order to get their services.

IdentitySweep has also posted that they’re been endorsed by such publications as the Washington Post and Wall Street Journal, but those sources are unable to be confirmed. They allude to a partnership with ID Analytics but explain nothing about their affiliation. They mention a $1 million insurance policy, but other portions of their website state $25,000.

The Bottom Line

While their services do sound like they’d be worth paying for, there is no evidence to back up the fact that they can effectively perform what they’re promising. While they may not be a scam per se, they certainly sound like they’ve engaged in enough disingenuous behavior to raise major red flags. We could not recommend this company for the average consumer looking for a real support on their side if they are targeted for identity theft.