ID Watch Guard Review

ID Watch Guard gives statistics on their website of not only your odds of general identity theft but medical identity theft as well. Within any given year, up to a half a million people may have their medical benefits misused. This company claims to be the cure in giving you total protection against the many dangers you might encounter on a daily basis. They do this through watching and safeguarding your data, restoring your reputation and educating members about the best ways to keep identity theft at bay.

Their promise is to be responsive and effective whenever they’re needed. It doesn’t look like they’re allowing for new members to join their protection plans any longer though.

What We Like

The sheer name of this company alone implies they understand just how diligent a company needs to be to support the types of claims they’re making. You’ll receive alerts when there’s any type of undue activity on your accounts, a personal score of your likelihood of being a victim and restoration and insurance should there be a hack or infiltration of any kind.

Under their company name on the website, they have the words “Legal Network,” which could suggest your own personal assistance should you need an attorney on your side who knows the facts of your case.

Their privacy policy also mentions full compliance with the Gramm Leach Bliley Act which aims to limit shared information. ID Watch Guard states they won’t use any of your information without letting you know. Considering how many ‘legitimate’ companies there are out there who do buy and sell your information, this is definitely a plus for ID Watch Guard.

What We Don’t Like

There’s almost nothing to this website, and there’s no way to sign up for services. Communication should always be a priority with any company, and we had to dig to understand anything specific about them. There is a number to call, and a way to sign in via your Group Number, Member Number and Zip Code. However, the questions we had far outweighed the answers. It would seem that they’re still offering their services to those who had originally signed up, but it’s unclear if you can sign up via the number on the website.

When we called it, the office was currently closed. They do give their hours, however they do not even give the name of the company. It simply states Customer Care. This business is not BBB accredited, and there is currently no rating. At one point, it looks like their rating may have been a C- due to complaints about their billing practices or problems with the actual service itself.

The Bottom Line

We don’t have enough information to go off of to really determine anything about this product. Its reputation leads us to believe that if it does begin offering sign-up options again, it will take a while before it can be a competitive player in the game. It may have been started by a lawyer who had white labeled other services, and was trying to make a name for themselves here based on their Privacy Policy and disclosure information. However, that’s pure speculation at this point.

If you’re serious about protecting your identity and personal information, which we’re sure you are, consider reviewing some of our top companies such as LifeLock, Identity Guard, or IdentityForce.