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Equifax
A+ BBB Grade & Industry Award Recognition
Good Solution for Financial Monitoring
Equifax Ratings
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Protection
Overall Protection of your ID
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Price
How Well Are They Priced
$12.95 – $29.95 -
Member Services
Customer Care & Support
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Recovery Package
ID Theft Coverage
$1 Million -
Additional Services
Credit Reports, Anti-Virus, and More
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Awards & Accolades
Achievements & Recognition
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Customer Experience
What Real Customers Think
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Expert Review
What Our Experts Think
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Number of Reviews
netsitereview.com user reviews
1 -
This Review is maintained by ASR Staff
Review Last Updated :
Equifax Review
Equifax is the oldest of the three consumer credit reporting agencies (TransUnion and Experian) that offer credit risk assessment in the United States. Founded in 1899, Equifax continues to serve as a global leader in gathering and maintaining information on over 600 million consumer credit holders and more than 80 million businesses worldwide. In 1999, Equifax added credit fraud and identity theft protection products for consumers and greatly expanded its B2B business. Equifax generates 158 billion monthly credit score updates.
Equifax provides financial, consumer and commercial data and analytical solutions to individuals and businesses. The main products offer credit monitoring, possible fraud alerts and assistance in identity recovery.
What We Like 
We like the fact that account holders get their credit information monitored direct from the source along with ongoing access to their Equifax Credit Score.
We also like that Equifax has been accredited with the BBB since 1952 and holds an A+ rating. While there have been several complaints over the years, Equifax’s response and resolution to those complaints were considered in the BBB’s rating of the company.
What We Don’t Like 
Federal law allows consumers to get a free credit report from each credit reporting company each year. We don’t like that they make this out to be a benefit of service to provide a free yearly credit report with their plans.
While there are several plan options for credit monitoring of financial information, there is an element of personal information monitoring missing in the programs offered. If you are looking for a complete, comprehensive suite of identity theft protection, restoration and recovery, you might be disappointed in the offerings. However, if you are looking for financial monitoring and alerts, getting protection right from the source might be a good idea.
The Bottom Line
Equifax is a solid company with a good reputation (aside from some unfavorable customer reviews) and a stellar BBB score. The majority of Equifax’s consumer product includes monitoring of SSNs, credit card numbers and other financial information; however, there does not seem to be a solid recovery and and restoration process outside of access to an identity theft specialist for fraud assistance. This would be a good product for those looking for more financial/credit card fraud prevention protection.
Latest Equifax Reviews on netsitereview.com
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1
John H.’s review of Equifax
2258 people found this review helpful!
After seeing the adverts to check your credit score through Clearscore, I opened an account with them where they take all their information from Equifax. The information Equifax give to Clearscore to issue a score is so outdated and incorrect. They are a dangerous company when it affects your personal finances. Trying to contact them is very difficult with E-mails taking weeks to be answered and then with generic answers. If you ring them with calls being transferred overseas, it is so difficult to actually understand the personnel as English is not their first language. They then try to pass the buck and say it is the responsibility of Clearscore who should be contacted. E-mails have been exchanged but the Equifax staff seem incapable of understanding simple statements. They have the audacity to make false statements regarding my bank account and then advise I should contact my bank to correct the situation when it is simply Equifax who have no clue as to what they are doing. Whilst contacting Equifax by E-mail, they then advise that they need to see a copy of my credit report to investigate my concerns. This is the very same credit report that Equifax produce. I really question the knowledge of the staffing of this outfit as they simply cannot understand common sense.This company requires investigating by the authorities,and details have been sent to the Financial Ombudsman. BEWARE.There are other similar companies to use instead